Return Policy for Clinical Training

Effective Date: 1st of September 2024

We aim to provide high-quality training experiences. However, if you need to withdraw from a program, our return policy is as follows:

1. Eligibility for Refund:
– You may request a full refund if you withdraw within 14 days of your enrollment date.
– Requests made after this period will not be eligible for a refund.

2. Notification Process:
– To initiate a refund, please contact our customer service team at [10, Firlands, Bracknell, RG129SB] or email us at accounts@londonphlebotomytraining.co.uk 
– Include your name, program details, and the reason for your withdrawal.

3. Return of Materials:
– If any training materials were provided, they must be returned in their original condition.
– You are responsible for the shipping costs of returning materials.

4. Exceptions:
– Certain programs may have different policies, which will be clearly communicated at the time of enrollment.

5. Processing Time:
– Refunds will be processed within 30 days of receiving your request and any returned materials.

If you have any questions about this policy, please do not hesitate to reach out.